Great service, loved Haley and Grant
By Sarah, on 10 Jan 2015
I went to a wedding yesterday in this yacht club, and it was absolutely fabulous. Great views, but more importantly, I found the customer service and hospitality workers absolutely AMAZING. I've done my time in hospitality, and watching these guys and gals in action was refreshing. They were attentive, not to mention the food was good and the venue was clean. The only thing I could possibly say that is remotely negative would be that the candles everywhere kept going out. A few glasses of champagne and I didn't notice anymore.
By Emmie Lou Ullin and Joshua Evans, 01.04.2013, on 16 Apr 2014
I am writing to thank you and your staff most sincerely for their outstanding efforts at our wedding reception which occurred on the 22nd March 2013 at Port Melbourne Yacht Club.
Before I was inundated with positive feedback from our guests, I left our wedding night knowing that your staff helped significantly contribute to the most important evening of our lives. The staffs was unobtrusive yet very attentive in their service, the food was of the highest standard and dispute some last minute changes, the event was supremely co-ordinated and ran close to schedule beyond my expectations.
I also want to give Debbie Makin a special mention, as Debbie demonstrated great flexibility, good humour, was highly responsive to my questions throughout the preparation and she was a dream to work with. Nothing was ever a problem for her and like her staff, demonstrated very high professionalism which we value greatly. The night was seamless.
Thank you also for your generous touches to the night with the silver platters and the extension to the night. You really looked after us and we really do appreciate your thoughtfulness.
Rowland’s delivered on every expectation and Josh and I are so grateful as all these elements combined, made the occasion so memorable for so many people. We have received many comments from guests that this was the best wedding they had ever been to, which of course makes Josh and I pretty chuffed and means we made many right decisions,. Including selecting Rowland’s to co-ordinate this event.
Our wedding night was better than I could have imagined and we really want you and your staff to know how thankful we are for everyone’s contributions. We would not hesitate to recommend PMYC as avenue of choice in the future.
With warmest regards,
By Julienne Lacava & Dean Brooks 12.01.13, on 16 Apr 2014
We had the time of our lives at our wedding. You and the other staff at PMYC were absolutely fantastic! The event staff were truly lovely also! And nothing could have gone better! It was perfect! Thank you so much for everything you have done!
By Andrea Hurst & Michael Lewis 22.12.12, on 16 Apr 2014
I'm finally finding time to do the administrative clean-up after the wedding which I'm quickly learning is nearly as time consuming as the pre-planning! Sincere thanks for everything you did for us for our wedding. Our day was quite magical and the rest of the evening was really fun. The food was fabulous too. So many people have asked me about how difficult it was to organise a wedding from afar. With efficient and helpful people like you, I explain that it really wasn't that difficult.
Best wishes for 2013.
By Alison Pollard & Trent Wilson, 01.03.13, on 16 Apr 2014
I also just wanted to say a massive thank you to you, Nicole and all the PR staff for making our wedding so fantastic, 90% of our guests have told me they've never been to a wedding that was so much fun and the rest have never eaten so well in their lives! We were so overwhelmed by your gorgeous staff who were so wonderfully helpful and attentive (special mention to one of your female servers who saved my hair with bobby pins! I'm ashamed that I can't remember her name). Everything ran so smoothly and we had such a lovely night!
Thanks again Debbie, it's been such a pleasure working with you all.
By Janine Rowse and Adam Wells, 23.03.13, on 16 Apr 2014
Thank you so much for everything- it was amazing. Absolutely perfect. I can't tell you the number of people who have told us it was the best wedding they had ever been to. Your staff were impeccable- tending to our every need, and making everybody feel wonderful. We ended up having a bit of impromptu stand-up comedy courtesy of Oleg, and everybody worked amazingly well with the timetable changes. Brilliant.
Thanks so much,
By Emmie Lou Ullin and Josh Evans, 22.03.13, on 16 Apr 2014
I have to say it was the most perfect event of my lifetime.
The major reason was not only the venue, but the superb performance of your staff. They were unobtrusive, pleasant and extremely helpful.
Everyone commented on what a seamless evening it was. Your food was complimented by many of the guests. I want to give a special thanks to Debbie Makin and John, who managed the evening. Warm regards,
By Jade Heffernan and Matthew Collins, 26.01.14, on 16 Apr 2014
Jade Heffernan and Matthew Collins, 26.01.14Hi Emma,
I recently had my wedding on the 26th January at one of your venues the Port Melbourne Yacht Club. I'm and am writing to give my sincere thanks to the Peter Rowland team for an exceptional day!
In particular I would like to give a special mention to our event planner Debbie Makin who was outstanding. Debbie went above and beyond to ensure we had the perfect day, she exceeded all expectations I had and even a few hiccups such as unexpected guests and some minor issues were dealt with in a seamless manner. Debbie's attention to detail and amazing service was not just evident on the day but also throughout the entire lead up to the wedding day where my countless emails and questions were replied to instantly, no matter what time or day it was. I even had multiple guests comment on what a wonderful job she did
I will be sure to recommend Peter Rowland to any of my associates as I could not have asked for a better experience
By Kate Bradshaw and Phillip Nakashima, 08.02.14, on 16 Apr 2014
I am writing to say a big thank you to you, and the rest of the Peter Rowland team at the Port Melbourne Yacht Club, for doing a superb job of coordinating the venue and catering for our wedding. The night was a fabulous success. Philip and I knew we were in good hands when we met you, and on the big night we really did just 'sit back and enjoy the ride!' Many guests praised the great food, and the gorgeous venue. It really looked fantastic, with the candles and stylish table settings. The evening went by so quickly, but I did spend a few minutes outside on the deck at one point and noticed how pretty it looked with the lights on the water. Thank you to you, and all the great staff who were so friendly on the night, catering to our needs, and ensuring that we had nothing to think about except enjoying our special wedding night.
We will certainly be recommending you to any of our friends who need a venue for a special occasion!
Kate and Philip
By Carla Francis and Scott Ferguson, 09.03.14, on 16 Apr 2014
We had a fabulous night and the venue looked amazing.
Kim and I wish to thank you for your very hard work and great leadership. Nothing seemed too hard for you and the occasion ran smoothly from start to finish. If there were any issues they were not noticed.
Also a very big thank you for implementing the table centrepieces and other decorations. The tables looked as we had always pictured them so it was a pleasure to see it come to fruition, I couldn't have been happier. Another thank you for organising vases at the last minute for the bridal table bouquets, as I had left the jars for the bouquets at home.
You are great at your job and a pleasure to deal with.
Kim and Lori Francis (Parents of bride)